En Garde Consulting

Strategic defense against operational inefficiency.

Tailored for small and medium enterprises. We audit your processes and advise you how to cut through operational bottlenecks, increase efficiency and establish a single source of truth for the data in your company.

Audit. Defend. Advance.

About

En Garde Consulting believes in small and medium companies; we work strictly with SMEs, as they pivot local communities' growth and development. Behind every SME are real, hardworking people.

En Garde Approach

Can I afford hiring a consultant?

Small and medium businesses often can't afford consultants, but they need them. To tackle that challenge, En Garde Consulting tailored a two-step approach: first, the audit phase. The Organizational Healthcheck 360 gives you a comprehensive audit of your processes, identified risks and bottlenecks. Then you decide: use the Organizational Healthcheck 360 as a standalone product, or invest in a comprehensive process-improvement plan.

01. Democratizing consulting: predictive cost

Man/hour rate billing is the industry standard for corporate consulting. However, at En Garde Consulting we believe it does more harm than good with small businesses. This method pushes you to rush explanations, overlook seemingly unimportant things, and worry about the grand total. We provide a predictive billing plan, prioritizing quality.

02. Do not wait for tomorrow. Let's fix it now

We apply rigorous analysis free from bias toward any predetermined answer. The right answer, not the comfortable one. Inefficiencies of today affect productivity of tomorrow. Every inefficiency compounding over time represents a real cost in productivity, quality, and team morale.

03. I know my company the best

SMEs are often aware of the bottlenecks and organizational inefficiencies, but not aware of the extent of the problem. That is why the Organizational Healthcheck 360 delivers a graphic presentation of your processes and identifies key risks and bottlenecks. Outdated procedures, poor communication and administrative hurdles will reduce your productivity over time.

Services

What to expect from En Garde Consulting?

Standard Operating Procedures (SOPs)

SMEs often rely on the "tribal knowledge" of their most loyal employees. We help you build a robust institutional knowledge database. This secures your intellectual property, ensures operational predictability, and allows your team to take holidays with true peace of mind, knowing the business can run without them.

Increasing Productivity

Our Organizational Healthcheck 360 pinpoints hidden friction in your workflows. Every bottleneck has a price tag. By identifying where minor misalignments pile up, we reclaim hundreds of lost hours and eliminate the "creeping frustration" that drains your team's energy.

Mitigating Operational Risks

Moving from tribal to organizational knowledge helps you identify and overcome operational errors. The Organizational Healthcheck 360 provides a graphic presentation of your processes. In the following months we work on resolving identified threats and establishing RACI charts: who is Responsible, Accountable, Consulted, and Informed.

Enabling Scalability

Close-knit teams are a strength, but they can inadvertently create barriers for new hires. By documenting processes, we set clear expectations from day one. This streamlined onboarding reduces training costs and drastically shortens the time it takes for a new hire to become a fully operational contributor.

Establishing a Single Source of Truth (SSOT)

Relying on scattered notebooks and disconnected Excel sheets limits your vision. We implement a Single Source of Truth model, consolidating your data to provide an accurate, real-time overview of your revenue streams and business health.

Identifying Hidden Losses

While some "weak links" are obvious, others are buried in your data. By stress-testing how you handle customer, partner, and vendor information through our SSOT model, we identify both direct and indirect financial leaks that are often overlooked.

Unlocking Full Growth Potential

Beyond fixing what is broken, we look at what is missing. Drawing on retail banking best practices, we help you implement high-impact processes focused on customer loyalty, retention, and churn prevention to ensure you are maximising every lead.

The focus

Two pillars of transformation

Organizational Efficiency

  • Process mapping and bottleneck identification
  • Standard Operating Procedures (SOPs) design and rollout
  • Institutional vs. tribal knowledge transformation
  • Operational error risk mitigation
  • What is missing? Establishing the cross-sell processes

Data Management

  • Facilitating change towards single-source-of-truth data governance
  • Data cleansing: customer, partnership and vendor relations
  • Assessing the current infrastructure: sometimes costly IT investments are not mandatory
  • Advanced CRM strategies: customer satisfaction, loyalty and churn prevention

Partnering

Tailored and flexible pricing

Two step approach allowing you to retain absolute cost control. All prices are fixed-fee (predictive billing). No hourly rate.

01 En garde. Organizational Healthcheck 360

A two-to-three week sprint. Comprehensive process audit covering SOPs, productivity bottlenecks, RACI charts, SSOT data model, and risk mapping.

  • Graphic representation of your "as is" processes
  • Process discrepancies and inefficiencies mapping
  • Risk vs. Impact matrix: how critical each finding is?
  • Data governance: high level assessment
  • Roadmap

Investment:

  • Up to 50 employees: EUR 4,500
  • Above 50 employees: EUR 6,000

02 Allez! Boutique Approach

"As is" to lasting, scalable solutions. Working together to mitigate risks and seize the opportunities established in the Organizational Healthcheck. Predictable billing based on the audit phase: no open-ended hourly rates.

  • Fixing the identified risks according to their criticality
  • Workshops on process optimization
  • Establishing and anchoring Single-source-of-truth
  • Promoting ownership and accountability
  • Data mining and data cleansing: actionable insights
  • Advanced CRM strategies: customer retention, loyalty and churn rate prevention

Engagement length:

  • Less than 50 employees: 3 to 6 months
  • Above 50 employees: 4 to 12 months

A detailed personalised offer will be included in the Organizational Healthcheck 360 offer.

Bespoke (by application only)

Unique business challenges, deep structural overhauls, and family ownership transitions.

30-Minute Discovery Call

A free, no-obligation introductory call directly with the founder. 30 minutes. No sales team. Complimentary.

FAQ

What's in it for me?

What makes En Garde Consulting different from traditional corporate firms?
En Garde Consulting specifically serves the European SME market by replacing the stressful hourly-rate model with predictable, fixed-cost pricing. Founded by a former retail banker, we adapt high-level corporate standards into practical, scalable frameworks that respect the agility and culture of small businesses.
How much does a business process audit cost for an SME?
We offer a transparent two-step pricing model to ensure cost control. The initial Organizational Healthcheck 360 is a 2-3 week sprint priced at EUR 4,500 for companies with fewer than 50 employees and EUR 6,000 for companies with more than 50 employees. This audit provides a complete roadmap and as-is process map before you commit to long-term consulting.
What is the Organizational Healthcheck 360?
The Organizational Healthcheck 360 is a diagnostic sprint designed to identify operational bottlenecks and data discrepancies. In less than a month, we deliver a graphic representation of your current processes, a Risk vs. Impact matrix, and a data governance assessment. This serves as a standalone strategic asset or the foundation for a full-scale improvement plan.
How do Standard Operating Procedures (SOPs) help small businesses grow?
Many SMEs suffer from tribal knowledge, where critical information lives only in the heads of a few veteran employees. En Garde Consulting transforms this into institutional knowledge. By building a robust SOP database, we ensure your business remains operational during staff holidays, reduces onboarding costs for new hires, and secures your intellectual property.
What is a Single Source of Truth (SSOT) in data management?
A Single Source of Truth (SSOT) is a data model that consolidates information from scattered notebooks, emails, and disconnected spreadsheets into one central, real-time overview. We help SMEs implement SSOT governance to provide an accurate look at revenue streams, vendor relations, and overall business health -- without requiring expensive IT overhauls.
Can a consultant help with customer retention and loyalty?
Yes. Drawing on retail banking best practices, we implement advanced CRM strategies focused on churn prevention and customer loyalty. We look beyond fixing inefficiencies to identify hidden losses in your customer data, ensuring you maximise the growth potential of every existing lead.
How does En Garde Consulting ensure the quality of its advice?
To maintain the highest standards for the EU market, we utilise an Advisory Board of vetted professionals. All major deliverables undergo a second layer of objective scrutiny, ensuring our strategies are both practically grounded and rigorously analysed for bias.
Why should I choose fixed-cost consulting over hourly rates?
Hourly billing often creates a conflict of interest where the client hesitates to share details to save time, and the consultant is incentivised for slow work. Our predictable billing plan prioritises quality and transparency, allowing SME owners to focus on the solution rather than the grand total.

Contact

Still unsure?

En Garde Consulting was founded by a former banker from the SME sector. My background includes academic training at five different universities and professional experience in corporate strategy and advisory. I have seen how large-scale operational standards work and have adapted those methodologies to work efficiently for smaller enterprises.

To maintain a high standard of accuracy, we do not work in isolation. All major deliverables are reviewed by our Advisory Board, a network of vetted professionals who provide an objective second layer of scrutiny.

Our structure ensures that every strategy we provide is grounded in practical experience and vetted by industry experts, specifically for the EU SME market.

General enquiries: enquiry@engarde-consulting.com

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